Local Pickup & Delivery

In-store Pickup:
Pick up your order in-store anytime during business hours — it's always free. Place multiple orders and we’ll combine them into one bag until you visit. Most pickups are ready within a few hours.

If your order isn’t marked ready but you’re nearby, stop in — we may have just been helping another customer and can grab it for you on the spot.

🚗 Local Delivery & Pick-Up

We usually offer delivery, but we’ve been too busy to guarantee it consistently this season.

If you can’t make it to the shop:

• Ask about after-hours pick-up at my house, or
  
• I can ship most local orders for around $10, don't hesitate to choose ship at checkout instead.
  

Just send me a message — we’ll figure out what works.

📦 Holiday Shipping Deadlines

Regular Parcel (Canada Post):

• Ontario, Quebec & Maritimes: Order by Dec 8, 2025
  
• Western Canada: Order by Dec 15, 2025
  
• Within BC: Order by Dec 18, 2025
  

After these dates, choose Xpresspost or Priority for the best chance of pre-holiday delivery.

Shipping Information

Shipping Rates (Canada Only):
Shipping is tiered based on your order total. Orders over $150 ship free (excludes oversized items).

Standard rates for orders $50–$149.99:

• BC & YT: $12.95

• AB, SK, MB: $12.95

• ON, QC: $14.25

• NB, NS, PEI, NL, NWT, NU: $14.25

Orders under $50:

• BC & YT: $16.25

• AB, SK, MB: $16.95

• ON, QC, East Coast, Territories: $19.95

Western Canada Discounted Shipping:

• $14.95 under $50

• $12.95 under $99.99

• Free shipping on orders over $100

Oversize Items:
Some items may incur additional shipping charges. Oversize fees will apply and are noted on product pages.

Items We Cannot Ship Internationally:
Yoto, Olli Ella, Veer, and select others cannot be shipped outside Canada. If these items are in your cart, checkout will be restricted.

Packaging & Couriers

Eco-Friendly Shipping:
We reuse boxes to keep costs low and reduce waste. Need gift-ready packaging? Leave a note at checkout or email us.

Courier Service:
Orders ship via Canada Post (or another courier if more efficient). Please allow 4–10 business days for delivery.

• BC deliveries often arrive within a few days.

• Eastern Canada may take up to two weeks.

Expedited Shipping:
Choose expedited shipping at checkout. If the final shipping cost is less than quoted, we’ll refund the difference. For special shipping needs, contact us at shop@nestandsprout.ca.

Note:
Shipping delays may occur due to weather, holidays, or courier disruptions. Nest & Sprout is not responsible for delays caused by these circumstances.

Knowing how we assess items helps you bring your best box — and earn the most for it.

Condition Tiers

New with Tags

Never worn, original tags still attached. Maximum payout.

New without Tags

Tags removed, but genuinely unworn. Maybe your kid tried it on once and staged a protest. We get it.

Excellent / Like New

Worn a handful of times. Impeccable condition — no signs of wear, staining, or pilling.

Good Used Condition

Gently used with minor signs of wear. May have very light wear or small unnoticeable marks. Still plenty of life left.

Play Condition

Good structural condition but with visible marks or stains from actual childhood. Daycare happens. Craft time happens. We get it.

• Boutique brands in play condition: assessed individually, priced accordingly, may earn a reduced payout

• Box store brands in play condition: do not bring us. 

Cleaning & Presentation Standards

The better an item is presented, the better your offer. Please bring items:

• Freshly laundered — no odours, no pet hair, no yellowing

• Spot-checked — look at it in natural light before packing it up

• Laid flat or folded once in half — not crumpled, not origami-folded

• Buttons, zippers, and snaps done up

Items requiring cleaning are subject to reduced payout or may be declined. Items with excessive pet hair or odour will not be accepted.

Box Store Brands — Pricing Rubric

This is our framework for standard box-store brands at check-in. Boutique brands are priced individually.

Sizes 3–18 months in box-store brands move slowly. We’ll still accept them in good condition, but expect reduced offers in this range.

What We Do Not Accept

• Stained, pilled, or damaged items (box store brands)

• Misshapen, overstretched, or shrunk bodysuits

• Rococo bodysuits

• Unlabeled sleepwear — goes directly to textile recycling

• Hand-knit items

• Flannel receiving blankets

• Underwear

• Unidentified fabric pieces — if we can’t tell what it is, we can’t sell it

• Items from Shein, Temu, PatPat, or similar fast-fashion bulk sources

• Carriers without safety labels or from unknown brands

• Items with known safety recalls

• Maternity clothing from unbranded or fast-fashion sources

Brands We Love to See

We’re building Prince George’s best curated preloved collection — one that helps families build real wardrobes for their kids. We especially love:

• Made in Canada brands: Little & Lively, ROWE,  Parade Organics, Mini Mioche, Jax & Lennon, and others

• European & Scandinavian styles: Wheat, Reima, Noppies, Souris Mini, Deux par Deux,

• Premium boutique: Kyte Baby, Loulou Lollipop, Jamie Kay, Rylee & Cru, Pehr, Tea Collection, Jan & Jul, Jax & Lennon, Ivivva, Perlim Pin Pin, Peekaboo Beans

• Outdoor & technical: MEC, Patagonia, The North Face, Columbia, Helly Hansen, Stonz, Hunter, Bogs, Kamik

• Well-cared box store basics in timeless styles: Gap, H&M, Zara, Bonds, OshKosh — especially sizes 2Y and up, in solids, dresses, sleepers, and leggings