Local Pickup & Delivery

In-store Pickup:
Pick up your order in-store anytime during business hours — it's always free. Place multiple orders and we’ll combine them into one bag until you visit. Most pickups are ready within a few hours.

If your order isn’t marked ready but you’re nearby, stop in — we may have just been helping another customer and can grab it for you on the spot.

After-Hours or Local Delivery:
Need your order outside our regular hours? Contact us to arrange local delivery or alternate pickup locations. We’re happy to help.

Shipping Information

Shipping Rates (Canada Only):
Shipping is tiered based on your order total. Orders over $150 ship free (excludes oversized items).

Standard rates for orders $50–$149.99:

• BC & YT: $12.95

• AB, SK, MB: $12.95

• ON, QC: $14.25

• NB, NS, PEI, NL, NWT, NU: $14.25

Orders under $50:

• BC & YT: $16.25

• AB, SK, MB: $16.95

• ON, QC, East Coast, Territories: $19.95

Western Canada Discounted Shipping:

• $14.95 under $50

• $12.95 under $99.99

• Free shipping on orders over $100

Oversize Items:
Some items may incur additional shipping charges. Oversize fees will apply and are noted on product pages.

Items We Cannot Ship Internationally:
Yoto, Olli Ella, Veer, and select others cannot be shipped outside Canada. If these items are in your cart, checkout will be restricted.

Packaging & Couriers

Eco-Friendly Shipping:
We reuse boxes to keep costs low and reduce waste. Need gift-ready packaging? Leave a note at checkout or email us.

Courier Service:
Orders ship via Canada Post (or another courier if more efficient). Please allow 4–10 business days for delivery.

• BC deliveries often arrive within a few days.

• Eastern Canada may take up to two weeks.

Expedited Shipping:
Choose expedited shipping at checkout. If the final shipping cost is less than quoted, we’ll refund the difference. For special shipping needs, contact us at shop@nestandsprout.ca.

Note:
Shipping delays may occur due to weather, holidays, or courier disruptions. Nest & Sprout is not responsible for delays caused by these circumstances.