Sprout Rewards, Simplified

by Bailey Bouwman

A Few Updates to Sprout Rewards

We've been running Sprout Rewards for over two years and it's become one of our favourite parts of the shop as your kids size up in boots, move through Yoto cards, and tackle whatever is needed next.  We grow with you, and it turns out a loyalty program should too.

So we spent some time this summer looking at how the program's actually being used, and made a few changes to keep it running the way it was always meant to: a genuine thank-you for shopping with us, not a scavenger hunt.

What's changing

Earning points is simpler.
We've trimmed the list down to the things that actually mean something — placing an order, leaving a review, referring a friend, and signing up in the first place. Fewer boxes to check, same points landing in your account.

There's a new small reward.
250 points now gets you $5 off, so you don't have to wait until you've practically outfitted a whole nursery before your points do anything. Small wins along the way.

The top tier got a little harder to reach — and that's on purpose.
Our biggest reward now sits at 2500 points for $60 off, up from where it used to be. We'd rather have a rewards ladder that's sustainable for the long haul than one that quietly prices itself out of existence. The same logic nudged a couple of the middle tiers too — nothing dramatic, just enough to keep the math working for everyone.

One quick heads-up for in-store shopping:
If you're redeeming points in person, let our team pull up your coupon at checkout instead of redeeming it online first. The two systems don't always talk to each other nicely, and we'd rather you not lose points to a glitch.

What hasn't changed

You still earn 1 point for every $1 spent, in store or online. Your account still follows you between the two — just use the same email or phone number wherever you're shopping. And you can still redeem points for real, meaningful discounts, not just token gestures.

Why we're telling you this

Because more than a store, we're the kind of shop that grew up here with you — and we'd rather explain a change plainly than have you find out at checkout. If you've got a points balance sitting from before, it's still there. If you've got questions, reach out any time at shop@nestandsprout.ca — Bailey personally reads every one.

Thanks for growing with us. Here's to the next size up.

Check your points balance →


Leave a comment

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.