Shipping Information

We offer tiered shipping costs based on the amount you spend, some products do have an overcharge surcharge. Some products we cannot ship, or cannot ship outside of Canada. You will not be able to check out if these items are in your cart. 

Due to increased cost of shipping, shipping prices increased 2025. We are no longer absorbing the cost of shipping products. 

Order overs $175 ship free in Canada  (excluding oversize). Under $175 shipping rates vary, and the following rates are expected for orders $50-174.99. Orders under $50 are charged at $12.95-19.95 CAD. The best way to shop online is to find the closest boutique to you - we might not be it and would love to help you find a closer shop

Items we cannot ship outside Canada: Yoto, Olli Ella, Veer, and others.

*Oversize Items are subject to additional shipping charges. 

ORDERS $50 to $125

• $12.95 for orders to BC or YT ($16.25 under $50)
• $12.95 for orders to Alberta, Saskatchewan & Manitoba  ($16.95 under $50)
• $14.25 for orders to Ontario & Quebec  ($19.95 under $50)
• $14.25 for orders to New Brunswick, Nova Scotia, PEI, Northwest Territories, Nunavut, Newfoundland & Labrador   ($19.95 under $50)

Packaging - Nest & Sprout repurposes packaging to reduce costs and environmental impact. You might get your order in a box from another big brand or manufacturer. If you'd like ensure specific type of packaging for a gift or other, please email us or leave a comment at check out and we'll work with you. 

Courier - All orders are shipped standard via Canada Post. We may use a courier if its a better fit. We do our best to ship out items as soon as the order is received. Please allow 4-10 days for receipt of your items. Orders shipped within BC typically arrive within a few days, whereas orders shipped to the East may take up to two weeks to arrive. 

Expedited Shipping - You can select expedited shipping at check out. If the cost for me to ship in your timeline is less than expected, you will be refunded the difference. You can email shop@nestandsprout.ca to discuss other shipping challenges or requests.  

Nest & Sprout is not responsible for delivery delays due to severe weather, natural disasters, or strikes. Shipping is subject to delays during or around holidays 

New with Tags
For whatever reason, this item was never worn and still has its tags attached.

New without Tags
Maybe you took the tags off, your kid tried it on, hated it, and now you’ve got a brand-new, never-worn garment looking for a home.

Like New or Excellent Used Condition
These items have been worn a handful of times. They are in impeccable condition, showing no signs of wear, stains, or pilling.

Good Used Condition
These items are gently used. They may show minor signs of wear but still have plenty of life left. This may include small, unnoticeable marks or very light wear.

Play Condition
These items are in good structural condition but may have visible stains or marks from childhood adventures. We understand that daycare and craft time happen, and we aim to rescue these pieces to connect with other families and reduce landfill waste.

Cleaning and Condition Standards

Items needing thorough cleaning will either be considered donations or earn a reduced commission of 10-20%. Help us by thoroughly cleaning items to maximize your earnings.

We Accept Play-Condition Items:

• Box Store Brands: Considered donations, added to a free bin, or priced at $0.95 per item to support operational costs.

• Boutique Brands: Assessed for resale value and priced accordingly.

Please bring all clothing ready for resale—good condition, laundered, spot-free, animal hair-free, and folded neatly with all buttons and snaps fastened. This ensures you earn maximum value.

We Want Your Unique, Boutique Clothing Items

Children’s Brands We Love to See:
Tea Collection, Villervalla, Piccadilly, MEC, Patagonia, Loulou Lollipop, Nest Designs, North Face, Baby Boden, Peekaboo Beans, Portage & Main, Jax & Lennon, Carhartt, Parade Organics, Belanj, Rylee & Cru, and many more.

Value Brands:
We will consider value brands—ask yourself: “Is this something I would buy preloved?” Keep in mind that value brands are typically priced at 20% of their original retail value.

Acceptable and Non-Acceptable Items

We reserve the right to reject items that do not align with our quality and brand standards. Items that do not meet these standards will be returned to you or donated at your request. Refer to the terms of your contract for further guidelines.