In-store Pickup:
Pick up your order in-store anytime during business hours — it's always free. Place multiple orders and we’ll combine them into one bag until you visit. Most pickups are ready within a few hours.
If your order isn’t marked ready but you’re nearby, stop in — we may have just been helping another customer and can grab it for you on the spot.
After-Hours or Local Delivery:
Need your order outside our regular hours? Contact us to arrange local delivery or alternate pickup locations. We’re happy to help.
Shipping Rates (Canada Only):
Shipping is tiered based on your order total. Orders over $150 ship free (excludes oversized items).
Standard rates for orders $50–$149.99:
BC & YT: $12.95
AB, SK, MB: $12.95
ON, QC: $14.25
NB, NS, PEI, NL, NWT, NU: $14.25
Orders under $50:
BC & YT: $16.25
AB, SK, MB: $16.95
ON, QC, East Coast, Territories: $19.95
Western Canada Discounted Shipping:
$14.95 under $50
$12.95 under $99.99
Free shipping on orders over $100
Oversize Items:
Some items may incur additional shipping charges. Oversize fees will apply and are noted on product pages.
Items We Cannot Ship Internationally:
Yoto, Olli Ella, Veer, and select others cannot be shipped outside Canada. If these items are in your cart, checkout will be restricted.
Eco-Friendly Shipping:
We reuse boxes to keep costs low and reduce waste. Need gift-ready packaging? Leave a note at checkout or email us.
Courier Service:
Orders ship via Canada Post (or another courier if more efficient). Please allow 4–10 business days for delivery.
BC deliveries often arrive within a few days.
Eastern Canada may take up to two weeks.
Expedited Shipping:
Choose expedited shipping at checkout. If the final shipping cost is less than quoted, we’ll refund the difference. For special shipping needs, contact us at shop@nestandsprout.ca.
Note:
Shipping delays may occur due to weather, holidays, or courier disruptions. Nest & Sprout is not responsible for delays caused by these circumstances.
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