Itzy Bitzy Puppets™
Our Online Era Pick Up & Delivery Policy
We will be reopening in College Heights Summer 2024! In the meanwhile, we want to make shopping quick and easy with options designed to suit whatever stage of shopping you’re at.
- Standard Delivery - Free on Orders over $50 for up to 20km and $5 on orders under $50.
- Standard delivery dates will be Mondays & Thursdays
- ASAP Delivery - Because sometimes life happens - Free on Orders over $50 within City Limits, $10 on orders less than $50. Orders will be processed within 24 hours. From time to time, this will not be available.
Pickup will be regularly available in the Ginters neighborhood, where I live just off Ospika. If you need to make an exchange or speciality requests - please visit our calendar to schedule that in. Can’t find a time that works? Email us.
Pick ups will generally be available within 12 hours. Please call or text the shop, if you need it as soon as possible to confirm our availability, and we can often meet your needs.
10-20km from Ginters? We may opt to pop your order in the mail instead of traveling to you. You’ll order will ship for free as per our delivery standards. If you really need it delivered instead of in the mail - please let us know at checkout or by sending us a message via email or text.Shipping Rates (Within Canada):
- Orders over $125: Free shipping (excluding oversize items).
- Orders $50-$124.99: Varying shipping rates.
- Orders under $50: $12.95-$14.95 CAD.
Shipping Rates (Within Canada - by Province):
- BC or YT: $8.95
- Alberta, Saskatchewan, Manitoba: $9.95
- Ontario, Quebec: $11.95
- Other provinces/territories: $12.95-$15.95
packaging:
- Repurposed packaging to reduce costs and environmental impact.
- Specific packaging requests can be accommodated by contacting us.
Shipping Methods:
- Standard shipping via Canada Post; courier may be used if more suitable.
- Orders shipped promptly within 2-3 hours during business hours.
- Delivery time: 4-10 days; expedited shipping available at checkout.
Additional Notes:
- Not responsible for delays due to severe weather, natural disasters, or strikes.
- For special requests, quicker delivery, or assistance, contact us via email or social media.
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